Improving the business performance of field services and project-centric companies

No Replacement for Experience

 

Involved since day one, Sopris was among the first technology partners to deploy Microsoft Dynamics field service and project-centric solutions. Since 2006, we’ve worked exclusively with services companies where we have developed a level of expertise and customer satisfaction that is unmatched. To the right you will see the solutions and markets where there are few challenges we have not solved.

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Microsoft Dynamics for field services and project-centric companies

The Sopris Difference

Listen

Includes in-depth interviews with two well-recognized thought leaders from Microsoft and Sopris who specialize in transforming field service operations, from back office ERP to connected field service.  Published June 15, 2018 | 14-Pages

Watch

Spend a few minutes with the Sopris Management team to understand what makes this company special for hundreds of customers and employees across North America. 4 Min 30 Seconds | YouTube

Discover

Learn about the changing economics of renewables, new entrants to the market, evolving consumer expectations and the impact IoT, AI and cloud computing are making in this sector.  Published April 10, 2018 | 12 Pages

3 Ways Field Service Technicians Can Improve Customer Service

In a previous post on Omni-Channel service, I mentioned that customer service and satisfaction is becoming an increasingly important point of focus. Outside of the regular contact channels for customer service, field service technicians are perhaps the most important...

Improve CX with Omni-Channel Service

It's becoming increasingly important to focus your operations around customer service and satisfaction. According to 85% of organizations, the most competitive differentiator is the customer experience. The quality of the products and services that we provide are...