Improving the business performance of field services and project-centric companies

No Replacement for Experience

 

Involved since day one, Sopris was among the first technology partners to deploy Microsoft Dynamics field service and project-centric solutions. Since 2006, we’ve worked exclusively with services companies where we have developed a level of expertise and customer satisfaction that is unmatched. To the right you will see the solutions and markets where there are few challenges we have not solved.

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Microsoft Dynamics for field services and project-centric companies

The Sopris Difference

Listen

Includes in-depth interviews with two well-recognized thought leaders from Microsoft and Sopris who specialize in transforming field service operations, from back office ERP to connected field service.  Published June 15, 2018 | 14-Pages

Watch

Spend a few minutes with the Sopris Management team to understand what makes this company special for hundreds of customers and employees across North America. 4 Min 30 Seconds | YouTube

Discover

Learn about the changing economics of renewables, new entrants to the market, evolving consumer expectations and the impact IoT, AI and cloud computing are making in this sector.  Published April 10, 2018 | 12 Pages

Improve CX with Omni-Channel Service

It's becoming increasingly important to focus your operations around customer service and satisfaction. According to 85% of organizations, the most competitive differentiator is the customer experience. The quality of the products and services that we provide are...

Optimizing Your Resource Schedule Doesn’t Need to be Tedious

If you are part of a field service organization, then you know that assigning field technicians to work orders is a core process that happens every day. There is a chance that you might even be the one doing the scheduling. If you are, I hope you aren’t using an Excel...

If You Don’t Have a Succession Plan, Plan to Make One

I recently wrote about the importance of knowledge transfer in the face of rising retirement and turnover rates in the utilities sector. And yes, it is important to retain the information gathered over the past generation. But it is equally important to have the right...