Sopris Business Intelligence Solutions
Engage Customers with Intelligent Insights
Our technical proficiency is outstanding, but it’s our industry and business acumen that set us apart.
Understanding customers to better engage with them requires intelligent insights collected from across the entire business. Sopris Systems helps businesses in the energy, field service, specialty contractor and professional service sectors take on this challenge.
We do this by designing, deploying and supporting Microsoft Dynamics 365 solutions that enable businesses to transform their data into timely and relevant information:
- Understand customers better with a 360-degree view of the customer journey that reveals interactions so internal teams can make inferences and anticipate customer needs.
- Predict business outcomes by generating data-driven predictions such as customer attrition, sales conversion, and sales forecasts.
- Find the right audience to create more effective marketing and sales campaigns through granular customer segmentation based on known and predicted customer journeys.
With business intelligence capabilities like these—unleashed by the power of Microsoft Dynamics 365 and the expertise of Sopris—your business can connect data. You can then use that contextual information and artificial intelligence to match customers with previously-ambiguous activities and profiles.
This single view of customer activity across multiple communication channels gives your internal teams instant access to all communications. Gaining this capability allows you to present unified services to each customer—every department knows what other departments have communicated.
Microsoft Power BI
Business intelligence like never before
Go from data to insights in minutes with Power BI. Any data, any way, anywhere. And all in one view.
- Deliver insights throughout your organization
- Connect to hundreds of data sources, simplify data prep, and drive ad hoc analysis
- Scale across the enterprise, with governance and security built-in
The Complete Business Intelligence Suite
Complete Corporate Performance Management (CPM) solution with financial reporting & consolidations, budgeting & forecasting, and dashboard modules.
The BI360 suite also offers a data warehouse to combine your data sources and to empower all business users with self-service analytics critical to fast and efficient decision-making.
For more information about how Sopris business intelligence solutions can improve your business insights, email us today.
Join Sopris and Microsoft to learn how Connected Field Service solutions are helping utilities, specialty contractors, renewables and other asset-intensive companies achieve operational excellence.
If your business is a “project business”, as in engineering, construction, specialty contracting or professional services, then you probably spend a fair amount of time and effort attempting to minimize project risk. Customers turn to you because they are looking for...
As one of the first North American partners to work with this platform, we’ve learned what it takes to design and deploy solutions that meet the unique challenges of field services and project-centric companies.
Talking about customer expectations and their desire for improvements to business analytics