May 6, 2019 | Sopris Systems
Goodbye, status quo. Never before have oil and gas service companies had such an opportunity to transform and innovate. IoT, Artificial Intelligence, mobile and the cloud are evolving at a record pace and business management solutions are delivering more value than...
Dec 13, 2018 | News, Sopris Systems
Bengaluru, India /PRNewswire/ – Second strategic investment in a week aimed at achieving leadership in the global Dynamics 365 business Sonata Software, the leading global IT software services and solutions provider announced it has signed definitive agreement...
Nov 29, 2018 | Field Services, Sopris Systems
In a previous post on Omni-Channel service, I mentioned that customer service and satisfaction is becoming an increasingly important point of focus. Outside of the regular contact channels for customer service, field service technicians are perhaps the most important...
Oct 26, 2018 | Field Services, Sopris Systems
Bobby Liles exits Microsoft to join Sopris Systems where his sales and technology experience will help Sopris continue to capitalize on growing market for ERP, CRM, field services and cloud in the energy sector. DENVER, COLORADO — OCTOBER 24, 2018 — Sopris announced...
Oct 24, 2018 | Enterprise Asset Management, Enterprise Resource Management, Field Services, Microsoft Dynamics 365, Sopris Systems
If you are part of a field service organization, then you know that assigning field technicians to work orders is a core process that happens every day. There is a chance that you might even be the one doing the scheduling. If you are, I hope you aren’t using an Excel...
Oct 15, 2018 | Energy and Utilities, Microsoft Dynamics 365, Sopris Systems
I recently wrote about the importance of knowledge transfer in the face of rising retirement and turnover rates in the utilities sector. And yes, it is important to retain the information gathered over the past generation. But it is equally important to have the right...
